Contact SudhaPath
Support runs over email. Write to us and you reach the same people who build the product — there is no call-centre layer in between.
Support
- support@sudhapath.com
The fastest route for anything to do with your account, a payment, a wrong answer key or a bug.
- Phone
- We do not publish a support phone line yet. When one is available it will be listed here.
We read every message. We deliberately do not advertise a guaranteed response time we cannot yet promise for every request.
What to put in your message
A few details turn a support email into a fix rather than a conversation.
- The mobile number your SudhaPath account is registered on — never your OTP or any password.
- For a payment or refund query: the order or payment reference from your invoice, and the date.
- For a wrong question, answer key or translation: the test name and the question number, and what you believe the correct answer is.
- For a bug: what you were doing, what happened, and the device and browser or app version.
One thing we will never ask you for
SudhaPath staff will never ask for your OTP, and there is no situation in which you need to share it with anyone. Nobody from SudhaPath will ask you to pay through a personal UPI ID or bank account — all payments go through the payment gateway inside the app or the website.
Operator
SudhaPath is operated by Aadinath Technosoft LLP, registered office: Jaipur, Rajasthan, India. Grievance Officer: Ashwini Jain (ashwini@sudhapath.com).
Privacy, grievances and legal notices
Requests about your personal data — access, correction, erasure, or withdrawing consent — and grievances under the Information Technology Act 2000 and the Digital Personal Data Protection Act 2023 should go to the same support address with “Grievance” or “Data request” in the subject line.
How those requests are handled, and the named Grievance Officer once appointed, are set out in our policies.