Privacy Policy

SudhaPath is an exam-practice platform operated by Aadinath Technosoft LLP (“SudhaPath”, “we”, “us”). For the purposes of the Digital Personal Data Protection Act, 2023 we act as the Data Fiduciary for the personal data described here, and you are the Data Principal. Under the Information Technology Act, 2000 we act as an intermediary and a body corporate handling sensitive personal data or information.

This policy covers the SudhaPath website, the SudhaPath mobile applications and any related support channels. It does not cover websites we merely link to — the recruitment boards' own portals, for instance — which have their own policies.

We try to collect the minimum that lets the product work. In practice that is:

For clarity, and because these are the things aspirants most often worry about:

Each purpose below is a purpose for which your data is actually used. We do not process personal data for purposes you have not been told about.

Under the Digital Personal Data Protection Act, 2023 we process your personal data on the basis of the consent you give when you create an account and when you enable a specific feature, and on the basis of the “certain legitimate uses” the Act allows — for example, processing that is necessary to comply with a legal obligation or to respond to a legal order.

Consent is asked for a stated purpose, it is specific, and it can be withdrawn. Withdrawing consent does not make past processing unlawful, and where the data was needed to keep the account working, withdrawal may mean the account can no longer be provided.

We do not sell personal data, and we do not share it with third parties for their own independent marketing.

We use a small set of specialist processors to run the platform. They are contractually bound to process personal data only on our instructions, only for the purpose we engaged them for, and to protect it.

Those categories are:

The AI mentor works by sending your question — together with the syllabus context of the exam you have enrolled in — to a third-party AI model provider, which returns an answer. That request travels outside our servers to the provider for the time it takes to answer.

We instruct providers not to use the content of these requests to train their general models, and we do not send your mobile number, your name or your payment data with a mentor request. Please still avoid typing anything sensitive or personally identifying into the mentor: it is a study tool, not a private diary.

Mentor conversations are stored against your account so that you can see your own history and so that credit usage can be shown to you honestly. You can ask us to delete them.

We use cookies and equivalent device storage sparingly, for these purposes:

Users on the free plan may see advertisements. Ads are served by third-party ad networks, which may set their own cookies or identifiers and may personalise what they show based on signals they collect. We do not pass your mobile number, your attempt data or your payment data to an ad network.

Users on a paid plan are not shown these ad slots.

Account and learning data is kept while your account is active, because your analytics and progress depend on your own history. If you close your account we delete or irreversibly anonymise personal data within a reasonable period, except where we are required to keep it.

Transaction, invoice and tax records are retained for the period Indian tax and company law requires. Security, audit and abuse-prevention logs are kept for a limited period and then deleted.

We maintain reasonable security practices and procedures of the kind contemplated by section 43A of the Information Technology Act, 2000 and the rules made under it: encryption of data in transit, access controls and role-based permissions for staff, audit logging of administrative actions, and separation of production data from development environments.

No system is perfectly secure, and we do not claim otherwise. If a personal data breach occurs we will notify the Data Protection Board of India and affected users as required by the Digital Personal Data Protection Act, 2023. You help by never sharing your OTP with anyone, including anyone claiming to be from SudhaPath.

As a Data Principal under the Digital Personal Data Protection Act, 2023 you may:

SudhaPath is intended for candidates preparing for government recruitment examinations and is not designed for children. If you are under 18, you may use SudhaPath only with the consent and supervision of a parent or lawful guardian, given in the manner the Digital Personal Data Protection Act, 2023 requires.

We do not knowingly carry out tracking, behavioural monitoring or targeted advertising directed at a child. If you believe a child's data has been collected without valid parental consent, write to us and we will delete it.

Send a grievance to our support address with “Grievance” in the subject line, together with your registered mobile number and enough detail for us to identify the issue.

We will acknowledge your grievance and work to resolve it within the timelines prescribed by the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023.

Grievance Officer: Ashwini Jain, Aadinath Technosoft LLP, registered office: Jaipur, Rajasthan, India. Email: ashwini@sudhapath.com. Grievances are acknowledged and resolved within the timelines prescribed by applicable Indian law.

We may update this policy as the product, our processors or the law change. The “last updated” date at the top always reflects the current version.

Where a change materially affects how your personal data is processed we will notify you in the app, by email or by SMS before it takes effect.

This policy is governed by the laws of India.

Subject to your statutory rights, including your rights under consumer law and your right to complain to the Data Protection Board of India, the courts at Jaipur, Rajasthan, India shall have exclusive jurisdiction over disputes arising out of this policy.